Teams at Serve Robotics

Monitor and guide autonomous delivery robots in real time, respond to incidents, communicate with merchants and customers, document and report issues, support testing and pilots, and coordinate with internal teams to ensure safe, efficient operations.

Coordinate and execute daily robot deployments, monitor live operations, enforce SOPs and safety, open/close depots, track operational metrics, support onboarding and process improvements, and provide ad hoc field support.

Leads strategic partnerships and new ventures from initial concept through signed agreement and scaled commercial launch. Identifies whitespace opportunities, develops business cases, structures and negotiates complex enterprise deals, builds financial models, and presents propositions to executive stakeholders. Coordinates Finance, Legal, Engineering, Product, Operations, and Commercial teams to validate economics, technical feasibility, funding, resources, and execution plans. The role is remote across the US and Canada with regular travel.