Teams at Scrivy

Own the support inbox for self-published authors, guide onboarding to first wins, maintain help docs and tutorials, handle billing/account questions, identify recurring friction and deliver prioritized product feedback, and build lightweight support processes to scale quality.

Build and ship end-to-end features across a TypeScript/Next.js monolith: dashboard, marketing site, billing, email, and AI-assisted tools. Own data models, APIs, third-party integrations, testing, observability, and production quality. Collaborate with the founder, review code, and improve engineering practices while delivering customer-facing features rapidly.

Own and execute paid acquisition end-to-end: build and optimize paid social campaigns, develop and test creative, iterate landing pages for conversion, measure funnel performance to drive subscription unit economics, and run structured experiments to scale channels.