Teams at SanMar

Reviews new and existing customer credit applications and files, evaluates financial information and risk, makes credit decisions, and negotiates solutions with customers. The role communicates with internal teams, determines custom-order deposits and terms, monitors customer segments, maintains account records, and provides reporting. It requires credit or accounts receivable experience, analytical and negotiation skills, strong communication, organization, and independent decision-making.

Supervises training and onboarding for Accounts Receivable and Credit teams, ensuring consistent processes, policies, documentation, and customer-service standards. Oversees training materials, refresher sessions, performance evaluations, productivity metrics, and policy implementation. Partners with QA, supervisors, project teams, and department leadership on process improvements, new-system rollouts, cross-functional projects, and employee development.