Teams at Saban Community Clinic

Greet and register patients, verify appointments and insurance eligibility, update demographics and superbills, process paperwork, maintain confidentiality, and ensure efficient front-desk operations and patient flow.

Answer incoming calls, schedule and confirm clinic appointments, handle patient inquiries and complaints, maintain confidentiality, use practice management and telephone systems, and provide professional, culturally sensitive customer service. Ensure accurate appointment processing and escalate issues to supervisors as needed.

Provide comprehensive foot and ankle care including exams, diagnostics, wound care, minor surgeries, orthotic fitting, diabetic foot management, and patient education. Document care in the EHR, collaborate with care teams, comply with HRSA/FQHC standards, travel between SBNC clinics, participate in quality improvement, continuing education, and community outreach.