Jobs at Ricoh USA, Inc.

Oversee daily operations of a legal site, mentor staff, ensure compliance, manage client relationships, and drive improvements.

The role involves handling mail and print services in a legal environment, delivering customer service, managing equipment and supplies, and ensuring quality control of printing and copying tasks.

Provide mailroom and office services in a legal environment: distribute mail/packages, perform copying, scanning, batch printing, file conversion and encryption, maintain logs/billing, troubleshoot equipment, support meeting rooms and light facilities tasks, and handle confidential, time-sensitive documents while upholding professionalism and customer service standards.

Lead daily operations for a small legal site, manage and develop a 1–3 person team, ensure quality and legal compliance, serve as primary client contact, use data to drive improvements, resolve employee and client issues, and implement process and efficiency initiatives.

The Order Support Administrator manages orders for equipment and services, ensuring accuracy in sales order processes, coordination between departments, and excellent customer service while achieving organizational KPIs.

Lead document scanner portfolio strategy to drive revenue and gross profit. Manage GTM, product launches, lifecycle, forecasting, cross-functional alignment, partner relationships, and budget. Serve as SME, perform competitive analysis, apply voice-of-customer insights, and represent the company at industry events.

Serve as the front-line receptionist managing visitor check-in, switchboard/phone routing, meeting room setup, basic A/V and connectivity troubleshooting, catering coordination, temporary badge/access activation, light administrative tasks, and training a backup while maintaining professionalism and security protocols.

The Business Process Sales Consultant drives sales by managing relationships with clients, understanding their needs, and leading complex bids while ensuring a competitive advantage and successful execution of projects.

The Senior Manager I, Product is responsible for portfolio strategy, product life-cycle management, and driving competitive positioning and performance of B2B services. The role involves collaborating with cross-functional teams, market research, and ensuring successful product launches while maintaining ongoing product development and customer insights.