Teams at Ricoh Global Services

Manages daily operations for a single-person office services site, including mailroom, copy, scanning, courier, reception, shipping, and hospitality services. Operates office and mail equipment, handles customer interactions, manages work orders, inventory, vendors, reports, conference room resources, and service-level commitments. Requires basic technical aptitude, customer service skills, communication abilities, and occasional physical handling of materials up to 50 pounds.

Manage daily operations of a small-to-medium site and supervise a small team. Oversee contracted services (print, mail, courier, hospitality), meet SLAs and production targets, maintain customer relationships, drive staff development and performance management, and ensure operational quality and compliance.

Sell Ricoh hardware, software, and services to enterprise accounts in an assigned territory. Develop customer segmentation and penetration strategies, win new business, grow existing accounts, present demos and proposals, maintain CRM records, and meet gross profit targets. Territory requires regular customer site visits and occasional overnight travel.