Teams at Resend

Drive and scale a repeatable inbound enterprise sales motion: qualify high-intent leads, run experiments on playbooks, expand accounts, prevent churn, document learnings, and feed customer insights to product, marketing, and success. Remote role in the Americas with some travel for conferences and on-site meetings.

Serve as front-line technical support for developers: debug and ship scoped fixes, improve automation and AI support, create guides, advocate customer needs, and scale support processes to reduce recurring tickets.

Provide front-line technical support for developer customers: debug and ship fixes, convert recurring issues into permanent solutions (docs, product changes, agent improvements), train and refine AI support agent, create guides, proactively build customer relationships, and advocate customer needs across the company.