Jobs at Raymond West

Processes accounts payable transactions, reviews and enters invoices, handles expense reports, reconciles vendor statements, resolves discrepancies, maintains vendor files, and responds to vendor inquiries. The role requires accurate data entry, accounting knowledge, business math, Microsoft Office proficiency, strong organization, communication skills, and the ability to work independently in a sedentary office environment.

Sell conveyor, automated storage, and material handling systems through consultative customer relationships. Develop accounts, manage leads and proposals, meet profitability targets, sell maintenance contracts, and coordinate with account managers, engineers, project managers, and vendors. Travel to customer facilities, trade shows, and meetings as needed, typically with 10%–20% overnight travel. Prepare forecasts and sales documentation while supporting customer satisfaction and long-term relationships.

Implements, configures, tests, commissions, and supports warehouse automation software and controls for AGVs, AS/RS, conveyors, robotics, and powered industrial vehicles. The role integrates WMS/WCS systems, programs and troubleshoots PLCs and HMIs, develops acceptance test plans, installs software, trains customers, supports sales applications, manages software renewals, and provides field and post-installation support. Travel to customer sites, off-hours work, and collaboration with vendors, sales teams, installers, and engineers are required.

Supervises project managers and support teams responsible for warehouse storage and automation installations. Oversees schedules, budgets, vendors, quality control, staffing, training, and project execution. Manages installation managers and special programs, controls costs, identifies savings opportunities, prepares leadership reports, and ensures projects meet contractual, operational, and delivery requirements. The role also requires knowledge of warehouse systems, equipment layouts, applicable codes, and mechanical structural system installation.

Sells and promotes iWarehouse technology solutions and labor management software. Develops sales and marketing plans, manages quotas, prepares quotes and forecasts, supports product training and implementations, and grows revenue through existing and new customers. Builds customer relationships, negotiates pricing, coordinates with vendors and internal departments, supports after-sales satisfaction, and achieves profitability targets. The role requires presentations, customer solution analysis, cross-functional communication, travel, and occasional off-hours work.

Sells conveyor, automated storage, and material handling systems using a consultative industrial sales approach. Develops customer accounts, coordinates with account managers, engineers, project managers, and vendors, prepares proposals and forecasts, meets profitability targets, and supports maintenance contract sales. Requires technical understanding of mechanical systems, software and controls, engineering drawings, customer relationship management, and occasional travel to customer facilities, trade shows, and training events.

Manages online billing and accounts receivable collections, including invoice submission, customer follow-up, delinquent account resolution, credit and payment processing, reconciliation, dispute escalation, database maintenance, and collection-status reporting. Communicates with customers and internal departments to resolve billing obstacles and ensure timely payment. Handles high volumes of calls and emails while following documented collection procedures with minimal supervision.

Designs warehouse storage and material-handling solutions using AutoCAD, including rack layouts, facility takeoffs, permitting, and construction drawings. Collaborates with sales teams, customers, project managers, vendors, installers, and suppliers to develop efficient solutions. Supports procurement, costing, engineering communications, and customer initiatives involving productivity, quality, and space optimization. Requires strong organization, communication, technical interpretation, and knowledge of industrial engineering, warehouse equipment, seismic requirements, codes, and permitting.

Processes and closes service work orders, verifies billing notes and purchase orders, maintains work in progress, resolves aging and incomplete orders, and routes scheduled maintenance items appropriately. Collaborates with accounting to resolve credits and invoice disputes. The role requires accurate invoicing, strong organization and communication, computer-based desk work, occasional physical activity, and overtime or Saturday work as needed.

The Principal Controls Engineer will design automation solutions for material handling systems, program PLCs, and ensure system integration while leading projects and providing technical support.

The Implementation Specialist at Raymond West will install software, train customers on hardware/software, and provide ongoing support. Responsibilities include liaising with sales and clients, and conducting web-based training.

The Account Manager will ensure customer satisfaction by serving as a communication link between customers and the company, managing a defined sales territory and maintaining customer profiles while striving for sales volume.

Sell Raymond West warehouse solutions within an assigned territory, maintain accurate customer and equipment records, build client relationships, meet sales and profit targets, provide excellent customer service, and perform local field visits.