Jobs at Raymond West

Manages online billing and accounts receivable collections, including invoice submission, customer follow-up, delinquent account resolution, credit and payment processing, reconciliation, dispute escalation, database maintenance, and collection-status reporting. Communicates with customers and internal departments to resolve billing obstacles and ensure timely payment. Handles high volumes of calls and emails while following documented collection procedures with minimal supervision.

Manages lease and usage contract lifecycles, including expirations, renewals, equipment returns, ERP inventory records, utilization analysis, and residual lease approvals. The role prepares contract reports, coordinates with account teams and internal departments, supports equipment logistics, and recommends contract or asset changes. Strong attention to detail, communication, Excel proficiency, contract interpretation, and deadline management are required.

Perform general accounting functions, including monthly general ledger reconciliations, subsidiary account reconciliation, journal entries, month-end closing activities, bank analysis, and accounting support. The role interfaces with customers, vendors, employees, and internal departments, maintains accounting records, prepares reports, and supports special finance projects with minimal supervision.

Designs warehouse storage and material-handling solutions using AutoCAD, including rack layouts, facility takeoffs, permitting, and construction drawings. Collaborates with sales teams, customers, project managers, vendors, installers, and suppliers to develop efficient solutions. Supports procurement, costing, engineering communications, and customer initiatives involving productivity, quality, and space optimization. Requires strong organization, communication, technical interpretation, and knowledge of industrial engineering, warehouse equipment, seismic requirements, codes, and permitting.

Manages the engineering team supporting material-handling system designs, estimating, CAD work, permitting, proposals, installations, and post-launch projects. Oversees engineers and designers, establishes KPIs, coordinates with sales and project management, ensures timely deliverables, supports customer solutions, and drives team development. The role requires expertise in conveyor and warehouse systems, building and fire codes, seismic requirements, estimating, contract preparation, and applicable engineering software.

Develop, maintain, and support BI applications and reports. Gather requirements, build SSRS and Power BI reports/dashboards, create ETL/data pipelines (including API integrations), integrate Business Central data into Microsoft Fabric, perform production support, CI/CD deployments, documentation, tuning, training, and data quality resolution.

Processes and closes service work orders, verifies billing notes and purchase orders, maintains work in progress, resolves aging and incomplete orders, and routes scheduled maintenance items appropriately. Collaborates with accounting to resolve credits and invoice disputes. The role requires accurate invoicing, strong organization and communication, computer-based desk work, occasional physical activity, and overtime or Saturday work as needed.

Manage and optimize the CRM, assign and monitor leads, maintain data accuracy, support marketing campaigns, develop materials and presentations, assist with events and invoices, provide CRM training, and perform CRM admin tasks to drive engagement, retention, and growth.

Support development and administration of EHS programs, manage workers' compensation claims and return-to-work processes, conduct safety inspections and JSAs, maintain OSHA logs, SDS and training records, prepare incident reports and compliance data, assist EHS Manager, and support continuous improvement and training initiatives across warehouse and industrial sites.

The Principal Controls Engineer will design automation solutions for material handling systems, program PLCs, and ensure system integration while leading projects and providing technical support.

The Implementation Specialist at Raymond West will install software, train customers on hardware/software, and provide ongoing support. Responsibilities include liaising with sales and clients, and conducting web-based training.

The Account Manager will ensure customer satisfaction by serving as a communication link between customers and the company, managing a defined sales territory and maintaining customer profiles while striving for sales volume.

Manage end-to-end storage and automation projects including scheduling, vendor/customer communication, permitting, material and PO coordination, site visits, installation oversight, commissioning, change order and cost management, and final invoicing while protecting project margins and ensuring safety and customer acceptance.

Sell Raymond West warehouse solutions within an assigned territory, maintain accurate customer and equipment records, build client relationships, meet sales and profit targets, provide excellent customer service, and perform local field visits.