Teams at Quoris

Provide Tier 1 IT support and Microsoft 365 administration for healthcare staff: onboard hardware, configure Intune/Entra ID, manage device compliance and BitLocker recovery, troubleshoot VPN/VDI, resolve tickets, and recommend process improvements while maintaining HIPAA confidentiality.

Lead reporting, analytics, and KPI-definition for Epic/MEDITECH hospital billing implementations and optimizations. Deliver dashboards, baselines, trend analysis, and executive summaries to support go-live readiness, command center monitoring, and post-live revenue stabilization. Mentor consultant and client analysts and partner with stakeholders to operationalize accurate, actionable reporting.

Lead design, implementation, and optimization of ServiceNow ITOM (Discovery, Service Mapping, Event Management) and CMDB governance. Configure MID Servers, patterns, probes, and integrations; manage cloud discovery across AWS/Azure/GCP; build automations with Flow Designer and APIs; perform performance and root-cause analysis; liaise with vendors; produce technical strategy, capacity planning, and translate technical solutions for business stakeholders.