Jobs at Quince

Oversee embroidery decoration quality across pre-production, receiving, returns, and final shipping. Inspect and approve/reject sew-outs, manage third-party decorator relationships, track quality metrics and audits, maintain audit trails in Cadence, and coordinate rework and order impacts. On-site role requiring detailed visual inspections and physical work.

Oversee embroidery quality across pre-production approvals, decorator inspections, inventory receiving, rework, and final shipping verification. Review sew-outs and art proofs, enforce quality standards, document defects and audit trails, track quality metrics, identify root causes, and coordinate corrective actions with third-party decorators and order management. The role is fully on-site and requires extended standing, walking, lifting, and work around production machinery and chemicals.

Lead final artwork quality and digitizing for high-volume apparel decoration across embroidery, heat transfer, embossing, tags, and printing. Evaluate incoming art, create run‑ready stitch and production files, enforce QC standards, maintain a file library, manage vendors, mentor junior staff, and report KPIs to ensure near‑perfect production output.

On-site QA lead embedded at a third-party decorator facility to inspect inbound inventory, conduct production quality checks across decoration processes, build SOPs, track KPIs, escalate defects and delays, and partner with decorators and internal teams to drive 99% on-time delivery and 99% quality acceptance.

Own the end-to-end customer experience for a product category across phone, SMS/chat, and email. Resolve customer issues, identify recurring problems, analyze patterns, and recommend systemic improvements. Serve as the product and customer-experience authority, collaborate cross-functionally, and improve satisfaction, response times, accuracy, and operational processes.

Administer and optimize Greenhouse, ModernLoop, and related recruiting systems. Configure workflows, permissions, templates, interview plans, integrations, and automations; maintain ATS data quality and reporting readiness; provide system support; coordinate with vendors and systems engineers; and document processes and training materials. The role also identifies AI-enabled automation opportunities to improve recruiting efficiency and accuracy.

The Account Executive will manage and grow a portfolio of enterprise merchandise clients, driving sales growth and relationship management.

Lead inventory planning and forecasting for a business portfolio: produce style-color-size weekly forecasts, drive in-stock rates, turns and ROI, partner with sourcing/vendors and tech to build automated forecasting systems, conduct root-cause analytics, present to executives, and manage/mentor team members.

Serve as the analytical partner for People and Talent Acquisition teams. Analyze recruiting funnels, time-to-fill, offer acceptance, recruiter capacity, workforce planning, and hiring priorities. Build and maintain dashboards, define recruiting data requirements, validate datasets, standardize metrics, and translate ambiguous business questions into actionable analyses. Partner with Talent Operations, People Leadership, Data Engineering, and cross-functional stakeholders on reporting, scenario analysis, and talent strategy.

Build Quince’s greenfield, AI-native supply chain planning platform from architecture through production. Own forecasting and optimization model pipelines, experimentation, deployment, monitoring, operator tooling, integrations, and AI-augmented workflows. Partner with scientists, planners, business leaders, and distributed engineering teams to translate supply chain needs into scalable systems. Set technical direction, establish engineering standards, and recruit and develop a high-performing team.

The Principal HubSpot Architect & CRM Admin will lead HubSpot as the core platform for revenue and customer strategy, managing architecture, automation, and integrations, while collaborating with cross-functional teams and supporting strategic decisions through data insights.

Qualify inbound leads and proactively prospect across U.S. territories to generate new B2B opportunities. Build target contact lists, perform personalized outreach via email and social media, schedule meetings for Account Executives, maintain CRM records, attend quarterly trade shows, and use technology/AI and market research to drive pipeline growth and handoffs to sales.

Build and maintain Quince's compensation data environment: integrate HR systems, automate benchmarking and AI workflows, support comp reviews and equity approvals, analyze pay trends, and partner with Talent, Finance, and Legal on global comp strategy.