Teams at Pushpay

Own customer onboarding, implementation coordination, training support, ongoing relationship management, and monthly check-ins for churches using Nurture. Translate between customers and engineering, document scalable playbooks, improve support workflows, and identify automation opportunities. The role will progressively manage an assigned book of approximately 50 churches while partnering with the Head of Customer Experience and traveling periodically for in-person training and customer engagements.

Generate and manage a mid-market sales pipeline, prospect and cold-call churches, conduct product demonstrations, develop value propositions, negotiate contracts, close deals, and meet revenue quotas. Maintain Salesforce records, collaborate with SDRs, marketing, partner success, and implementation teams, and build relationships with church leaders. The role requires visiting 30–40 churches monthly and supporting the full sales lifecycle.

Represent Pushpay as the first prospect touchpoint. Make high-volume outbound calls, emails, and texts to qualify churches and nonprofits, book meetings for Account Executives, maintain account/contact data in Salesforce, and use Outreach.io to build pipeline and follow-ups.