PTP

Sacramento
403 Total Employees
Year Founded: 2004

PTP Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers supplemental life insurance

Offers life insurance

Offers dental insurance

Offers health insurance

Offers Flexible Spending Account (FSA)

Offers performance bonuses

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides paid holidays

Company Culture

Offers a remote work program

Recently posted jobs

6 Hours AgoSaved
Remote
USA
Information Technology
Design and deliver user-centered voice IVR experiences: gather requirements, create call flows and VUI specifications, conduct usability testing, tune speech/DTMF applications, support grammar design, and assist sales/marketing with UX methodology materials.
6 Hours AgoSaved
Remote
USA
Information Technology
Design, implement, and transition Genesys Cloud contact center solutions. Build call flows/IVR in Genesys Architect, develop integrations using APIs/JSON/JavaScript, execute test plans, and follow change control processes while ensuring clear communication and ownership.
6 Hours AgoSaved
Remote
USA
Information Technology
Analyze IVR caller behavior using SQL and Excel, build Tableau reports to visualize trends, collaborate with stakeholders to improve IVR user flows, and provide data-driven recommendations to enhance caller experience.