Jobs at PlayStation

Develop and maintain automated quality engineering strategies for Agentic AI systems, APIs, microservices, and distributed services. Build functional, integration, contract, regression, and end-to-end test frameworks; integrate tests into CI/CD pipelines; evaluate nondeterministic AI outputs; test guardrails, workflows, tool usage, and service integrations; investigate defects and production issues; and establish quality metrics, risk-based testing practices, and release-readiness standards.

Design, build, and operate production-grade agentic AI applications and MCP integrations. Develop prompts, orchestration, RAG, evaluation frameworks, and context-management systems. Integrate AI capabilities into CI/CD and developer workflows, prototype solutions with engineering teams, and deliver secure, observable production systems. Provide technical leadership, mentor engineers, improve reusable agentic patterns, and maintain an engineering knowledge base connected to agents through RAG and MCP.

Support Sony’s motion capture stages by administering servers, workstations, storage, monitoring, networks, and specialized production tools. Serve as the technical lead and primary liaison for Creative Arts, troubleshoot live production systems, document configurations and workflows, improve infrastructure stability, and coordinate support across Studio IT. The role requires onsite availability, varying shoot-day schedules, on-call coverage, and expertise across Windows, macOS, Linux, automation, virtualization, motion capture production, and digital asset management.

Provides in-person IT support for internal employees, troubleshooting desktop, laptop, mobile, network, email, and software issues. The role manages incidents, user accounts, permissions, inventory, workstation builds, documentation, performance tuning, and on-call maintenance. It also supports projects, researches technologies, maintains business relationships, and coordinates escalations across technical teams.

Develop Linux kernel drivers and platform features for servers and embedded hardware. Lead processor platform-enabling efforts, upstream kernel contributions, GPU programming, low-level debugging, device-driver development, and AI/ML hardware architecture work. The role also involves eBPF performance tracing, troubleshooting, and analyzing high-speed PCI Express connections using protocol analyzers and oscilloscopes.

Develop automated tests and quality engineering solutions for PlayStation subscription and streaming experiences. Test APIs, backend services, web and mobile applications, consoles, and connected devices; integrate automation into CI/CD pipelines; investigate failures; improve test frameworks, coverage, reporting, and release validation; and collaborate with globally distributed engineering and quality teams.

Leads organizational change for complex technical initiatives across engineering and technology teams. Develops change strategies, impact assessments, readiness and adoption plans, stakeholder communications, engagement programs, and measurable outcomes. Partners with technical leaders, architects, engineers, TPMs, and product teams to translate technical decisions into organizational action. Builds scalable change-management frameworks, playbooks, and coaching practices while influencing senior stakeholders, addressing resistance, and improving sustained adoption across ambiguous, cross-functional environments.

Provides administrative and operational support to a global team and Aliso Viejo office. Coordinates meetings, workshops, events, travel, visitors, catering, materials, schedules, expenses, documentation, and action items across time zones. Partners with Executive Assistants, Facilities, IT, Security, and Workplace teams; provides backup executive support; maintains SharePoint resources; handles confidential information; and improves administrative processes. The role is hybrid and requires onsite presence at least three days weekly.

Design, develop, and operate globally distributed PlayStation Cloud Streaming infrastructure. Build Kubernetes controllers, operators, and lifecycle-management services; own features through deployment and production support; troubleshoot reliability and performance issues; write unit and integration tests; collaborate with SRE and platform teams; contribute to architecture, documentation, automation, and engineering standards; and use AI-assisted development tools responsibly.

Provides first- and second-level IT support for internal employees, troubleshooting desktop, laptop, mobile, network, messaging, hardware, and software issues. Manages escalations, user accounts, permissions, inventory, workstation builds, documentation, performance tuning, and system maintenance. Builds strong relationships with business teams, researches new technologies, supports concurrent projects, and participates in a scheduled week-long off-hours on-call rotation.

Develop and maintain high-throughput backend and middleware systems for PlayStation’s cloud streaming data platform. Build Flink stream-processing and scalable ETL jobs, optimize data pipeline performance and reliability, support Kafka-to-cloud migrations, and contribute to architectural decisions. Analyze business requirements and collaborate with Business Intelligence and product teams to transform real-time and batch data into actionable insights.

Prototype, implement, and own gameplay scenarios, narrative sequences, interactive objects, AI behaviors, and other systems. Coordinate with animation, programming, and art, advise leadership on team dynamics, and improve tools and workflows while working with minimal supervision.

Lead the design and operation of production infrastructure, manage systems administration teams, and oversee Linux and Windows platforms. Architect storage and server solutions, ensure security compliance, and define monitoring strategies.

Build and ship performance-sensitive software for game streaming, platform systems, infrastructure, developer tooling, and cloud-enabled experiences. Develop primarily in C/C++ on Linux, investigate systems and reliability issues, prototype ambiguous ideas, debug complex production-like environments, and apply AI-native engineering workflows. Collaborate across streaming, platform, infrastructure, and cloud domains while mentoring teammates and improving user and developer experiences.

Coordinate and triage IT support tickets, monitor queues and SLAs, provide first-level end-user support, communicate with customers, escalate as needed, maintain documentation, update KPI dashboards, and develop JIRA dashboard analytics to improve support performance across studios.

The role involves ensuring production quality, owning system reliability, and participating in decision-making. Responsibilities include incident response and lifecycle management in cloud gaming technologies.

Lead development of advanced models to quantify player value and incrementality using causal inference, forecasting, optimization, and ML. Measure incremental effects of launches and investments, build optimization and scenario models, partner with Finance and Strategy for adoption, mentor data scientists, and communicate results to technical and non-technical stakeholders.

Design, implement, and own features in distributed backend systems for cloud streaming. Build and run unit and integration tests, resolve performance and reliability issues at global scale, triage bugs, and communicate estimates and dependencies to technical leads.

Provide senior QA testing expertise for PS5 titles: execute scripted and exploratory tests, report and analyze issues, support developers, maintain test plans/databases, and assist operational testing and cross-discipline collaboration to drive projects to completion.

Coordinate and execute US and Canadian payroll across multiple pay groups and cycles. Manage schedules, audits, reconciliations, compliance controls, employee inquiries, discrepancies, and special payroll activities. Provide operational guidance to Payroll Analysts, collaborate with global stakeholders and technical teams, monitor payroll KPIs, support system testing, and drive process improvements using analytics, AI, and automation.