Teams at Planhat

Own the commercial performance of a portfolio of enterprise Americas accounts. Responsibilities include renewals, upsell and cross-sell, quota attainment, forecasting, negotiation, stakeholder engagement, pipeline development, and closing expansion opportunities. Partner with Deployment Strategists to convert customer value into retained and expanded revenue, while helping develop a repeatable enterprise account growth playbook.

Own commercial outcomes for a portfolio of strategic enterprise customers, driving retention, net revenue retention, product adoption, expansion, and measurable business results. Analyze usage and customer health signals to identify growth opportunities and mitigate churn. Serve as a trusted advisor to senior stakeholders, inform product and go-to-market strategy, and mentor junior customer success managers.

Own a revenue quota by selling new Planhat products to existing customers. Build pipeline, identify expansion opportunities, engage senior technology and AI stakeholders, lead deals from discovery through close, and develop a repeatable growth sales playbook in collaboration with Growth, Deployment, Sales, and Product teams.