Jobs at Planhat

Own the commercial performance of a portfolio of enterprise Americas accounts. Responsibilities include renewals, upsell and cross-sell, quota attainment, forecasting, negotiation, stakeholder engagement, pipeline development, and closing expansion opportunities. Partner with Deployment Strategists to convert customer value into retained and expanded revenue, while helping develop a repeatable enterprise account growth playbook.

Own commercial outcomes for a portfolio of strategic enterprise customers, driving retention, net revenue retention, product adoption, expansion, and measurable business results. Analyze usage and customer health signals to identify growth opportunities and mitigate churn. Serve as a trusted advisor to senior stakeholders, inform product and go-to-market strategy, and mentor junior customer success managers.

Own a revenue quota by selling new Planhat products to existing customers. Build pipeline, identify expansion opportunities, engage senior technology and AI stakeholders, lead deals from discovery through close, and develop a repeatable growth sales playbook in collaboration with Growth, Deployment, Sales, and Product teams.

Sources and identifies candidates for commercial and operations roles, manages candidate pipelines in Ashby, coordinates interviews across time zones, supports outbound recruiting campaigns, builds talent pipelines, and contributes to employer branding and candidate experience improvements. The role offers a path toward owning full recruiting responsibilities.

Owns full-cycle recruiting for commercial and operations roles across the Americas, from entry-level BDRs to VP-level hires. Responsibilities include proactive headhunting, Boolean searches, pipeline development, hiring-manager partnership, sourcing-program optimization, data-driven recruiting, candidate experience, and employer-brand enhancement. The recruiter will build scalable sourcing engines, identify high-impact talent, and support expansion across US and EMEA markets.

Own Planhat’s PR and influencer marketing function, securing media and podcast placements, building journalist and influencer relationships, coaching executives, coordinating launch publicity, managing partnerships, tracking share of voice, and directing external PR agencies. The role builds the function from the ground up and increases brand awareness among target B2B SaaS buyers through systematic earned-media and influencer programs.

Manage customers from onboarding through renewal and expansion, owning retention, net revenue retention, product adoption, and measurable business outcomes. Analyze customer usage, engagement, and health data to identify expansion opportunities and mitigate churn. Serve as a trusted advisor to senior revenue stakeholders while influencing product roadmap and go-to-market strategy through customer insights.

Embed with customers to understand their systems and business needs, then build data pipelines, workflows, and automations that deliver measurable AI-powered outcomes. Serve as a trusted technical partner in ambiguous environments, integrating APIs and applying SQL, Python, data modeling, and agentic systems. Travel to customer sites, rapidly learn new technologies, and help establish Planhat’s Forward Deployment Engineering discipline and playbook.

Owns end-to-end customer deployments, including scoping, solution design, configuration, integrations, automation, and go-live. Translates business strategies into scalable technical solutions, builds AI-powered workflows, and uses analytics to generate customer value. Partners with Sales, Customer Success, Product, and clients while contributing to deployment frameworks and playbooks. The role requires strong technical problem-solving, communication, adaptability, and the ability to bridge commercial and technical priorities.

Own the full sales cycle for strategic enterprise accounts across the Americas. Build relationships with global business leaders, identify growth opportunities, serve as a trusted advisor, close increasingly complex deals, and help develop Planhat’s enterprise sales playbook and team.

An open application opportunity inviting candidates to describe what they want to build, with the company determining a suitable role or team placement.