Jobs at Phil, Inc

The Director of Business Operations will lead data analysis to support strategy, develop dashboards, improve operations, and ensure data quality, collaborating across teams.

Lead enterprise-wide quality strategy to shift from manual auditing to AI-enabled, automated quality controls. Build predictive monitoring, embed automated checks into systems, drive cross-functional issue resolution, run root-cause analyses, manage quality team, and report metrics to executives.

Lead PHIL's partnerships and integrations strategy as a Principal Product Manager acting like a GM. Define business and technical requirements, evaluate third-party systems, set roadmaps, KPIs, and SLAs, drive cross-functional work with Engineering, Ops, Design, and Commercial, lead discovery and user research, mentor product team members, and deliver scalable platform capabilities for pharmacy, EHR, payer, and provider integrations.

The Senior Implementation Manager will lead enterprise client implementations, focusing on solution design, cross-functional execution, and ensuring operational readiness across various departments.

Support partner pharmacy network by handling escalations, data entry, order triage, performance reviews, reconciliation tasks, and cross-functional collaboration to unblock prescriptions and improve operations.

Manage day-to-day client engagement for pharmaceutical manufacturer programs, coordinate program launches, analyze performance and build dashboards, serve as primary client contact, collaborate cross-functionally to resolve issues, and improve data quality and processes to drive program outcomes.

Lead product strategy and roadmap to expand into new therapeutic areas and complex medications. Define business and product requirements, drive cross-functional execution, set KPIs/SLAs, prioritize discovery and user research, mentor product team, and scale platform capabilities with third-party integrations and engineering to improve operational quality and patient outcomes.

The Specialist verifies insurance coverage, processes prior authorizations, troubleshoots submissions, assists providers with appeals, and documents activities.