Jobs at PerfectServe

Owns day-to-day relationships with a portfolio of healthcare customers using Lightning Bolt Scheduling. The role drives product adoption, workflow optimization, customer satisfaction, retention, renewal readiness, and expansion opportunities. Responsibilities include monitoring account health with Salesforce, Zendesk, Pendo, and Looker; resolving escalated issues; coordinating internal teams; maintaining customer documentation; and supporting onboarding, training, and optimization. Travel to client sites may be required.

Supports daily accounting operations, including cash applications, payment processing, account reconciliations, journal entries, financial reporting, accounts receivable research, escheatment, and month-end close activities. The role investigates discrepancies, maintains accurate financial records, collaborates with Collections and Finance teams, and helps improve accounting processes. It requires a bachelor’s degree, 1–2 years of accounting experience, strong Excel skills, and attention to detail.

Own the AWS infrastructure, deployment path, access model, and observability for a new data platform handling protected health information. Build declarative infrastructure with Terraform or CDK, implement GitOps and CI/CD, administer Kubernetes workloads, design least-privilege access, manage networking and databases, and automate operational processes including autoscaling and self-healing.

Design and build PerfectServe’s unified cloud data platform, including ingestion pipelines, integrations, data models, metrics, and consumer-facing data layers. Establish architecture, engineering, quality, and testing standards; enable safe extraction from production systems; partner with data users; and mentor data engineers. The role requires substantial cloud data platform experience, deep SQL, warehouse expertise, ELT, change-data-capture, AWS, modeling, orchestration, and data quality skills.

Build and maintain production data ingestion pipelines, transformation models, warehouses, and schemas for PerfectServe’s data platform. Deploy reliable, tested pipelines using idempotency and data-quality checks, apply dimensional and medallion modeling, participate in design reviews, and document owned pipelines and runbooks. The role requires SQL, programming experience, dbt or similar transformation tools, cloud data warehouse experience, ELT orchestration, AWS knowledge, and a strong data-testing mindset.

Develop and maintain cross-platform React Native applications for iOS and Android. Translate designs into responsive code, integrate REST APIs and third-party SDKs, debug platform-specific issues, participate in code reviews, write basic tests, and collaborate remotely with cross-functional teams under senior engineer guidance.