Teams at PeopleGrove

Manage end-to-end contract negotiations and lifecycle processes for higher education partners, including drafting, redlining, approvals, execution, renewals, and RFP responses. Serve as the primary liaison with procurement and legal offices, maintain contract tracking systems, and ensure terms align with billing, revenue recognition, and budgeting. Support billing plans and collections, improve templates and workflows, and identify contract-to-cash process improvements while managing multiple negotiations.

Manage engagement and adoption for a portfolio of higher education clients. Build client strategies, host office hours, educate administrators, monitor usage and health metrics, identify expansion opportunities, address disengagement, and provide platform recommendations. Develop trusted client relationships, communicate feedback internally, collaborate with client strategists, and support webinars and educational programs. The role requires approximately 15% travel.

Lead end-to-end SaaS implementations from discovery through go-live, manage multiple client projects, develop project plans, facilitate workshops, guide solution design and data readiness, serve as primary client contact, document requirements and configurations, and collaborate cross-functionally to ensure timely, high-quality onboarding and transition to ongoing support.