Teams at PayJunction

Provides customer support while managing equipment logistics, including inventory tracking, shipping, account audits, returns, refurbishments, RMAs, billing, and delivery confirmations. The role also delivers level-one product troubleshooting, learns PayJunction’s technology and services, and collaborates across departments to resolve customer issues. This is an in-office position in Santa Barbara, California, working Monday through Friday from 8 a.m. to 5 p.m. Pacific Time.

Leads a software engineering team while remaining hands-on in production Java development. Owns technical vision, architecture, code quality, Scrum delivery, production services, incident response, and PCI DSS compliance. Partners with Product on planning and scope, develops engineers through reviews and coaching, and manages hiring, onboarding, performance reviews, and team growth. The role supports flexible remote, hybrid, or Santa Barbara office work for employees residing in approved states.

Owns the Payment Experience product domain, including virtual terminal, surcharging, tender types, and login/security. Develops product vision, strategy, roadmaps, backlogs, and merchant adoption initiatives. Navigates payment regulations, card-brand rules, PCI, ACH requirements, and partnerships. Conducts discovery, prioritizes work, collaborates with Agile engineering teams, and measures outcomes including revenue, adoption, retention, and deal enablement.