Teams at Pathward

Perform enhanced due diligence (EDD) and customer due diligence (CDD) reviews for higher‑risk customers across business lines. Conduct open‑source research, analyze transactional and ownership data, prepare clear customer narratives, identify and escalate red flags, and support ad‑hoc projects, audit readiness, and investigations as needed to meet BSA/AML regulatory requirements.

This role involves managing employee relations, resolving conflicts, conducting investigations, and collaborating on performance management. It also includes data analysis and designing training sessions.

Investigate merchant-level transactional activity to detect suspicious behavior and financial crime across acquiring portfolios. Review alerts/cases, analyze transaction patterns, identify merchant-specific typologies, prepare SARs/CTRs, document findings in Actimize, meet SLAs, and escalate high-risk matters while collaborating with compliance and fraud teams.