Teams at Paradigm Information Services, Inc.

Reviews and analyzes claim documents for completeness, accuracy, and compliance in product liability class action and mass tort matters. Prepares written responses to claimants and legal counsel, handles telephone inquiries, and supports accurate, timely claims administration. Collaborates with project teams, follows established procedures and quality standards, and manages multiple assignments in a structured, deadline-driven environment.

Reviews and analyzes claims and supporting documentation for completeness, accuracy, and compliance. Researches complex claims issues, prepares substantive written responses, handles telephone inquiries, and communicates professionally with claimants and counsel in French and English. Maintains accurate records, collaborates with project teams, follows legal and procedural guidelines, and supports consistent claims administration for product liability class actions and mass tort matters.

Lead end-to-end product design for intuitive, accessible digital products. Translate user and business requirements into responsive web experiences, conduct research and usability testing, create prototypes and design systems, interpret qualitative and quantitative data, and collaborate with product managers, engineers, stakeholders, and customers. The role requires strong visual and interaction design, AI-assisted workflow experience, independent leadership, and the ability to manage complex initiatives and ambiguity.