Jobs at Palmetto Technology Group, Inc.

Outside B2B Account Executive responsible for prospecting, building a territory, qualifying and closing new customers. Execute targeted marketing with sales/marketing, make 70+ outbound calls weekly, attend networking events, follow sales process, use company CRM, and travel extensively within assigned territory.

Senior systems engineer responsible for Microsoft cloud and Windows server infrastructure, identity management, backup/DR, advanced troubleshooting, solution design, documentation, mentoring junior staff, and driving operational improvements in MSP environments.

Owns engineering, administration, scaling, and reliability for Microsoft Azure, Microsoft 365, Entra ID, and Azure Virtual Desktop environments. Serves as the Tier 3/4 escalation authority for cloud, identity, messaging, virtualization, and infrastructure issues. Designs Azure infrastructure, manages Zero Trust controls, supports SOC 2 compliance and incident response, aligns outsourced helpdesk operations, and automates tenant administration through PowerShell and Microsoft Graph API.

Provides frontline help desk support by diagnosing and resolving hardware, software, network, account, and connectivity issues. Installs and configures systems, manages user accounts and permissions, documents solutions, maintains knowledge bases, monitors IT systems, supports technology projects, and escalates complex problems. The role also handles phone triage, follows security and compliance procedures, and delivers customer-focused assistance within service-level expectations.