Teams at Pacific Life

Own the Quality Control framework and deliver analytics and reporting to monitor SLAs, QC, and operational performance. Partner with Operations, Technology, Finance, and Actuarial to translate business needs into reporting requirements, identify process gaps, drive corrective actions, and maintain audit-ready QC documentation to support compliance and continuous improvement.

Drives sales of term and universal life insurance products across a multistate territory. Manages BGA and IMO relationships, develops account strategies, promotes digital and underwriting solutions, trains distributors and producers, supports onboarding and case escalations, monitors business quality, tracks activities in CRM, and partners with field sales leaders to achieve regional objectives.

The Sales Analyst builds dashboards, reports, and visualizations; partners with sales leaders to define reporting requirements and measure performance; models compensation plan adjustments; identifies sales opportunities; and applies AI to analytics. The role requires SQL, data visualization, Excel, metrics-based storytelling, and financial services knowledge, with preferred experience in insurance, sales analytics, and tools such as AWS, Snowflake, Tableau, Alteryx, and CRMA.