Teams at Origence

Leads Network Operations, production support, monitoring, incident response, service reliability, and operational readiness for customer-facing applications and services. Manages technical teams and contractors, develops talent, establishes 24x7 operating standards, improves incident and change management, and drives automation using SRE and operations engineering practices. Partners with engineering, security, QA, DevOps, and release teams to improve production health, documentation, metrics, service recovery, and application reliability.

Designs, develops, tests, maintains, and supports full-stack software products, primarily using .NET and modern web frameworks. The role contributes across the software development lifecycle, troubleshoots production issues, ensures performance and reliability, mentors engineers, and collaborates with product and engineering teams. Responsibilities include applying microservices, event-driven architecture, Agile practices, automated testing, cloud technologies, and governed agentic AI development workflows.

Leads application monitoring and incident response, troubleshoots alerts and customer-reported issues, coordinates escalations, initiates recovery efforts, and minimizes system downtime. Maintains tickets and service-level compliance, documents troubleshooting procedures and system workflows, identifies monitoring gaps, and provides management reports. Requires strong communication, problem-solving, technical support, Windows architecture, and relational database knowledge.