Teams at OpenRouter

The Scaled Support Specialist diagnoses complex technical issues, communicates effectively with developers, and advocates for product improvements while staying current with the LLM ecosystem.

As a Customer Success Manager, you will drive adoption and revenue growth for AI solutions, manage Enterprise accounts, and ensure customer success through strategic execution and relationship management.

Manage model launches and provider onboarding in an AI marketplace, focusing on integration, QA, and internal tooling improvements.