Jobs at OpenRouter

As a Customer Success Manager, you will drive adoption and revenue growth for AI solutions, manage Enterprise accounts, and ensure customer success through strategic execution and relationship management.

The Scaled Support Specialist diagnoses complex technical issues, communicates effectively with developers, and advocates for product improvements while staying current with the LLM ecosystem.

Act as the technical lead in enterprise sales: run technical discovery, design and deliver customized demos and POCs, assess API/cloud/model fit, address technical objections, support contract negotiations, and relay product feedback to engineering while staying current on AI/ML trends.

Lead revenue operations for GTM at a scaling AI company: define GTM architecture, run annual planning, design incentives and quotas, own GTM systems roadmap and data governance, eliminate manual processes via automation, partner on forecasting and financial controllership, and hire and lead a small ops team.

Manage model launches and provider onboarding in an AI marketplace, focusing on integration, QA, and internal tooling improvements.

The role involves building user-facing features, collaborating with product and design teams, and ensuring high-quality product delivery while optimizing performance across systems.

The Software Engineer will scale and optimize the platform's infrastructure, manage data layers, and enhance system operations to support growing LLM requests.

Lead the enterprise product roadmap for identity, governance, security, spend controls, and admin tooling. Partner with Fortune 100 design partners, sales, and engineering to translate procurement, compliance, and security requirements into shipped features that enable land-and-expand growth and enterprise-wide adoption of OpenRouter.

Lead and scale the provider program end-to-end: design lifecycle (sourcing→onboarding→activation→QBR→renewal), build tiering and SLAs, create repeatable playbooks and self-serve onboarding, run flagship programs (MPEAP, verified/certified tracks), own compliance cadence, and coordinate cross-functional operations with Product, Engineering, Legal, Finance, and Security.

Qualify and onboard inbound and sourced model and inference providers end-to-end: scope integrations, troubleshoot APIs, coordinate with Product/Engineering/Support, and keep a high-velocity pipeline so providers go live quickly.

Full-cycle technical recruiter partnering with engineering leadership to build pipelines, manage end-to-end hiring, advise on market and compensation, maintain ATS hygiene (Ashby), improve recruiting operations, mentor teammates, and lead strategic sourcing for technical and passive candidates.

Qualify inbound leads, educate prospects on LLM optimization and OpenRouter offerings, route high-potential opportunities to Account Executives, maintain CRM hygiene, collaborate with sales and marketing, and meet monthly quotas for qualified opportunities and meetings.

Lead and execute a partner strategy to build platform, product, and ISV partnerships. Manage strategic partner relationships, negotiate complex agreements, drive technical integrations, track partner-influenced customer acquisition and usage, and coordinate cross-functionally to scale onboarding, co-marketing, and revenue growth.

Build and execute a global indirect sales and partner strategy across cloud marketplaces, GSIs, distributors, and resellers. Own partner recruitment, enablement, co-sell motions, deal support, executive relationships, partner programs, incentives, and joint marketing to drive partner-sourced revenue and scale the partner organization.

Lead self-serve growth for OpenRouter: run paid media, SEO/AEO, conversion optimization, measurement/attribution, and forecasting. Own multi-channel paid budgets, manage agencies, run experimentation and incrementality tests, and partner with enterprise demand gen. Start hands-on and scale the growth team.

As a Developer Product Marketing Lead, you'll manage external communications, strategy for product launches, and content quality. You'll utilize AI for content creation and support executives with messaging across multiple platforms through effective coordination with technical teams.

The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.

The Forward Deployed Engineer will onboard customers, integrate OpenRouter into their systems, troubleshoot issues, and drive adoption of AI inference solutions.

The role entails building relationships with enterprise clients, managing long sales cycles, and driving strategic sales in AI infrastructure. Responsibilities include generating leads, managing sales processes, collaborating with teams, and achieving revenue targets, with a focus on technical solutions for large organizations.

Own the full sales cycle to drive new business and quota attainment. Build and maintain pipeline from inbound and outbound efforts, deliver technical demos, consultatively tailor solutions, gather competitive intelligence, develop partner relationships, and help create repeatable sales processes while collaborating with product, engineering, marketing, and customer success.