Teams at OPENLANE

Manages and grows franchise customer accounts across an assigned territory. Acts as a central liaison among customers, outside sales, and internal operations teams; provides marketplace expertise, technical support, education, and issue resolution. Monitors territory performance, sales, customer satisfaction, and business objectives while aligning technology and processes to improve outcomes. Requires 3–5 years of sales or account management experience, strong communication and organizational skills, and approximately 15% regional travel.

Lead product strategy, vision, roadmaps, discovery, and execution for a portfolio of digital marketplace products. Manage Agile development processes, use data to track product performance and KPIs, collaborate with cross-functional stakeholders, and mentor Product Managers and Business Analysts. Serve as a senior leadership liaison while prioritizing capabilities that address diverse user needs and align with company goals.

Drive revenue operations analytics by building reliable data models and dashboards, querying large datasets in Snowflake, ensuring data integrity across the revenue tech stack, and delivering strategic insights to Sales, Marketing, and Customer Success using Looker, Domo, SQL, and scripting.