Teams at NRI North America

Design, deploy, administer, and optimize Cisco voice and collaboration solutions for managed services customers. Provide incident response, troubleshooting, contact center support, monitoring, capacity planning, migrations, documentation, SLA-driven ticketing, mentoring, and participate in on-call rotations.

The Senior Microsoft 365 Engineer handles level two issues, focusing on M365 Security, troubleshooting, and optimizing client environments while collaborating with the team.

The Azure Data and Analytics Solution Architect will design and implement data solutions using various Azure technologies, ensuring integration and operationalization across cloud architectures.