Teams at Novanta

The Customer Program Manager is the operational interface for Tier 1 accounts, managing customer expectations, leading escalations, and driving resolution in regulated environments.

Design, implement, and maintain Microsoft-based identity and access solutions (Azure AD/Entra, hybrid AD). Manage user lifecycle, RBAC, PIM/PAM, Conditional Access, MFA/SSO, and SSO integrations. Monitor identity threats with Defender for Identity and Sentinel, troubleshoot incidents, produce runbooks, and collaborate on compliance and IAM roadmap activities.

Design and build Snowflake transformation layer and migrate legacy SQL to versioned dbt models. Define conformed dimensions/facts using Kimball principles, set modeling and CI/CD standards, implement data quality/lineage, support BI migration and AI/ML readiness, and mentor future hires. Hands-on work in dbt, SQL, and Python with stakeholder collaboration and governance for financial and operational data.