NinjaOne
NinjaOne Leadership & Management
NinjaOne Employee Perspectives
What practices do you employ to balance team goals with company goals?
Balancing team goals with company goals can sometimes be at odds with each other. However, one practice we employ to maintain that balance is constant and iterative development. We work closely with the product team to determine feature sets, and iterating on them allows us to get customer feedback sooner and pivot based on that feedback.
The iterative process also allows us to test our assumptions and work towards the solution that actually solves customer pains rather than a solution we think solves their pain. At a team level, the process helps identify areas that we can change to improve our quality and speed, which in turn improves the quality and speed of subsequent iterations, resulting in a better, more robust overall product.
How do you cultivate a culture that motivates team members to accomplish goals for both the team and NinjaOne?
Asking and answering the “why.” Once you understand what affects the customers and why what we do allows them to do more and better things, it puts the team’s work into perspective. Answering the “why” also reinforces the idea that we may be grouped at a team level, but NinjaOne is the one team we all belong to, and at the end of the day, we are all responsible for the product we put out into the world — and everyone here takes pride in their work.
Why is it important to balance team and company goals?
Not maintaining a balance between team and organizational goals will lead to the eventual failure of both. If we are strictly focused on organizational goals, the entire focus would land on delivering features as fast as possible, which would lead to an unmaintainable and non-scalable product. However, if we focus on team goals, the dedication to quality would mean that no functionality is ever shipped because it is not ready. When both organization and team goals are aligned, we find the right balance between quality and speed to improve both, but not sacrifice one over the other.
