Teams at Nexcess

Supports the security and compliance program by coordinating audits, reviewing technical evidence, assisting with control testing, tracking findings and remediation, and maintaining accurate compliance documentation. The role evaluates whether evidence demonstrates effective control operation, coordinates requests across technical and business teams, manages audit deadlines, identifies gaps, and escalates unresolved issues. It requires foundational knowledge of IT infrastructure, security controls, compliance frameworks, and strong organizational and written communication skills.

Hunts and closes new SMB customers for cloud, backup, disaster recovery, and managed infrastructure services. Builds primarily self-sourced outbound pipeline, conducts discovery, develops business cases, partners with solution engineers, negotiates contracts, and maintains accurate forecasts. Supports customers through onboarding and go-live before handing accounts to Account Management. The role focuses exclusively on new-logo acquisition rather than renewals or expansion sales.

Lead Nexcess’s product engineering organization, owning architecture, delivery, roadmap, team structure, engineering-manager development, hiring, and production accountability. Improve delivery speed and reliability using DORA metrics, AI-assisted engineering, automated testing, observability, trunk-based development, feature flags, and incident management. Guide modernization of legacy Perl and PHP systems, billing and payment platforms, hosting products, and infrastructure migrations while partnering closely with Product and senior stakeholders.