Teams at New York Life

Provides onsite administrative, operational, and customer service support for an insurance general office. Responsibilities include assisting management, supporting agents and clients, coordinating payments and expenses, managing mail and deliveries, handling facility requests, onboarding new agents, troubleshooting local network issues, coordinating meetings, and maintaining office operations. The role is fully onsite, Monday through Friday, with flexible shifts between 8:00 AM and 5:00 PM.

Provides onsite administrative, operational, and customer service support for an insurance general office. Responsibilities include assisting management, serving agents and visitors, handling phones, payments, expenses, mail, facilities requests, onboarding resources, reports, conference rooms, meetings, and candidate fingerprinting. The role is fully onsite, Monday through Friday, with flexible shifts between 8:00 AM and 5:00 PM.

Leads 5–7 Field Supervision Managers, strengthening supervisory practices, regulatory compliance, risk management, disciplinary processes, enhanced supervision, financial monitoring, and review readiness. Partners with field, zone, and Home Office leaders to resolve complex supervisory matters, improve operational controls, monitor performance, and drive consistent execution across New York Life’s agency distribution system.