Jobs at New York Life

Provides onsite administrative, operational, and customer service support for an insurance general office. Responsibilities include assisting management, supporting agents and clients, coordinating payments and expenses, managing mail and deliveries, handling facility requests, onboarding new agents, troubleshooting local network issues, coordinating meetings, and maintaining office operations. The role is fully onsite, Monday through Friday, with flexible shifts between 8:00 AM and 5:00 PM.

Provides onsite administrative, operational, and customer service support for an insurance general office. Responsibilities include assisting management, serving agents and visitors, handling phones, payments, expenses, mail, facilities requests, onboarding resources, reports, conference rooms, meetings, and candidate fingerprinting. The role is fully onsite, Monday through Friday, with flexible shifts between 8:00 AM and 5:00 PM.

Leads 5–7 Field Supervision Managers, strengthening supervisory practices, regulatory compliance, risk management, disciplinary processes, enhanced supervision, financial monitoring, and review readiness. Partners with field, zone, and Home Office leaders to resolve complex supervisory matters, improve operational controls, monitor performance, and drive consistent execution across New York Life’s agency distribution system.

Supports onboarding and contracting for new insurance agents by advancing contracts, tracking background checks and fingerprints, reviewing documentation, resolving data gaps, communicating status updates, and processing system integration forms. Provides administrative support to the Managing Partner, including phone assistance, calendaring, and executive correspondence. Requires customer service or office administration experience, strong communication and organization, meticulous data entry, Microsoft 365 proficiency, discretion, and a compliance-focused mindset.

Support a General Office by driving agent retention and production, implementing NYLIC University blended learning and NYL Central training, conducting field observations and development meetings, leading prospecting and sales initiatives, coaching and mentoring agents and partners, and ensuring effective use of the Field Development System to improve sales performance.

Management-training role to prepare for General Office Operations Manager. Train in new-business administration, compliance, agent contracting/licensing, customer service, staff hiring/training, performance management, budgeting, and agent development. Completion of a 1–2 year structured program leads to eligibility for Operations Manager appointment.

Leads New York Life’s AI Center of Excellence across frontier AI provider relationships, AI software lifecycle standards, platform architecture, governance integration, talent acquisition, upskilling, and production delivery. Builds and manages West Coast AI engineering teams, evaluates emerging AI technologies, establishes scalable governance and engineering practices, and owns measurable business outcomes from enterprise AI solutions. Provides senior leadership coverage for West Coast partners and coordinates with Home Office leadership.

Represents investment products including mutual funds, SMAs, ETFs, alternatives, and limited partnerships to financial advisors across an assigned West Coast territory. Develops business plans, grows market share and assets, delivers product and market insights, collaborates with internal sales teams, manages advisor relationships, and meets sales targets. Frequent travel of 50% or more is required.

The role involves providing advanced planning consultations, strategic support to agents, and developing marketing materials while requiring strong expertise in estate and tax law.

This role involves owning the security architecture for AI platforms on GCP, designing guardrails, and integrating security into CI/CD pipelines. Candidates should have extensive experience in cloud security, specifically with GCP services, Kubernetes security, and AI/ML security practices.