Jobs at New Era Technology

Drives recurring revenue growth for managed services by partnering with sales, architecture, delivery, finance, and technology partners. Leads customer discovery, consultative executive engagements, ROI and TCO analysis, value-based selling, account expansion, and managed services positioning across cloud, cybersecurity, networking, infrastructure, and support solutions. Coaches field sales teams, develops enablement materials and repeatable sales motions, and aligns proposed services with customer operating models, governance, SLAs, and transformation goals.

Own end-to-end UX and visual design for enterprise search experiences, including user flows, interaction patterns, wireframes, and high-fidelity UI. Contribute search components and guidelines to shared design systems, collaborate with product and engineering teams, and ensure usability, feasibility, and design integrity across digital platforms. The role requires expertise in UX, information architecture, visual design, enterprise design systems, and implementation collaboration.

Own high-fidelity visual design for a customer-facing Account Hub across screens, components, and end-to-end flows. Apply UX judgment to improve usability, collaborate with UX, product, engineering, and design-system teams, and maintain or extend enterprise design-system patterns. Prepare visual specifications, interaction notes, and engineering handoffs while translating complex requirements into production-ready interfaces.

Designs end-to-end user experiences and visual solutions for global navigation and search across complex digital ecosystems. The role shifts between workstreams, solves UX and interface architecture challenges, maintains cross-surface consistency, and contributes reusable patterns to the global design system. It requires strong visual craft, systemic thinking, adaptability, collaboration with product and engineering teams, and proficiency with Figma and modern prototyping tools.

Executes campaign targeting across marketing channels, analyzes and validates customer data, measures campaign performance, and develops insights to guide communication strategy. The role supports segmentation, targeting feasibility, reporting, ad hoc analysis, and data-driven decisions in partnership with Digital Communications, Lifecycle, and eCommerce Marketing teams. This is a remote position with no travel required.

Drives recurring revenue growth for managed services by advising executive clients, leading discovery, developing ROI and TCO business cases, positioning cloud, cybersecurity, networking, infrastructure, and support services, and enabling sales teams. Partners with account executives, architects, delivery, finance, and technology partners to develop technically sound, financially viable solutions. Builds expansion strategies, customer-facing sales assets, discovery frameworks, and go-to-market motions while supporting governance, onboarding, SLAs, and continuous improvement discussions.

Drive revenue across mid-market and enterprise accounts by expanding existing relationships, prospecting new business, building partner-supported pipelines, selling technology solutions, engaging executive decision-makers, and closing complex deals. The role covers cloud, security, networking, unified communications, managed services, and related solutions, with responsibility for meeting or exceeding sales quotas.

Support development and maintenance of web applications across frontend and backend. Work with Java and Angular or React, build UI components, consume/create REST APIs, write clean code, fix bugs, participate in code reviews and Agile ceremonies while learning from senior developers.

Lead and coach three Agile teams to improve collaboration, predictability, and delivery. Facilitate outcomes-focused ceremonies, remove impediments, address team behavior, partner with stakeholders, and leverage AI and modern tools to boost coaching, decision-making, and team effectiveness.