Teams at Netskope

Serve as primary contact for escalated enterprise support and incident response. Drive critical incident management, author RCAs, coordinate cross-functional teams (support, engineering, product, sales), run technical calls, improve processes, participate in on-call rotations, and manage customer communications and expectations.

Partner with leaders across Product, G&A, IT, Finance, and Security to drive organizational design, people strategy, performance programs, and change management. Use People data and AI-enabled insights to advise on structure, span of control, promotions, and talent programs while building repeatable frameworks and coaching leaders for high performance.

Owner of regional pre-sales technical engagement and POC work to exceed sales targets. Present and demo cloud security solutions to executives and architects, gather requirements, lead evaluations and integrations, resolve customer issues, and provide product feedback to PM. Heavy regional travel and trade show/conference representation required.