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Software
Work closely with strategic utility customers to drive adoption and measurable ROI of the Neara platform. Act as a trusted technical and commercial advisor, embed solutions, define business cases and ROI metrics, run trainings/workshops, identify expansion opportunities, and collaborate with Sales and Deployment to ensure contractual delivery and value realization.
Software
Leads customer success for strategic electric utility accounts, managing a team of Customer Value Architects and Forward Deployed Engineers. Oversees enterprise software deployments from pilots through long-term adoption and value realization, advises utility executives, establishes ROI frameworks and governance, manages technical workstreams, and partners with Sales, Product, and Engineering on adoption, risk mitigation, and expansion.
Software
Leads an enterprise Account Executive team across a U.S. region, owning pipeline, revenue, forecasting, account planning, sales processes, onboarding, coaching, and growth targets. Supports strategic customer deals, partners with marketing on account-based campaigns, builds utility-industry relationships, and represents Neara at customer sites and industry events. The role also develops user groups and customer feedback loops to inform product direction.
