Jobs at Navan

Own the full sales cycle for Navan’s meetings and events solutions, from prospecting and discovery through demonstrations, negotiation, and close. Build qualified pipelines, develop value-based business cases, manage multi-stakeholder opportunities, forecast revenue in Salesforce, and coordinate post-sale handoffs. Partner with account teams, marketing, growth, and event specialists to sell event technology and managed planning services to existing and net-new customers.

Own the full sales cycle for Navan Events, from prospecting and discovery through demonstrations, negotiation, and close. Build qualified pipelines, sell event technology and managed planning services, develop value-based business cases, and engage multiple stakeholders. Partner with account teams, marketing, growth, and event specialists to win new and existing customer business. Maintain Salesforce forecasts, meet revenue goals, and coordinate post-sale handoffs through launch.

Lead high-touch enterprise travel program migrations from Reed & Mackay to Navan Premier, managing discovery, data migration, project plans, stakeholder communication, go-live, and early adoption. Advise senior client stakeholders, coordinate cross-functional teams, identify technical risks, support payment and expense implementations, deliver training, and develop scalable migration playbooks. The role also contributes to product feedback, sales opportunities, and RFP responses.

Leads and scales a team of 5–7 Commercial Account Executives, driving pipeline generation, new business execution, revenue forecasting, and sales target attainment. Recruits, hires, coaches, and develops sales talent; oversees daily activity and performance; manages the full sales cycle from prospecting through closing; builds customer and stakeholder relationships; and serves as a player-coach in a high-growth technology environment.

Lead and scale a team of 5–7 Mid-Market Account Executives. Responsibilities include recruiting, coaching, pipeline generation, sales forecasting, performance management, customer relationship development, and achieving monthly and quarterly revenue targets. The role requires leading teams through the full sales cycle, establishing best practices, hiring talent, and operating as a player-coach in a hyper-growth technology environment.

Sell enterprise SaaS to C-level finance and business stakeholders by sourcing and closing net-new logos. Build account plans using MEDDPICC, demonstrate value using ROI/BVA models, manage pipeline and forecasting in Salesforce, and leverage prospecting tools like Sales Navigator, ZoomInfo, and Outreach to exceed targets.

Own the full sales cycle for mid-market accounts: prospect, demonstrate value, forecast in Salesforce, close 2-4 deals per quarter, and partner with Account Management for implementation and ongoing account growth. Use prospecting tools and collaborate with marketing and growth teams to meet or exceed revenue targets.

Support Account Executives across the sales cycle: prospecting and outreach, qualifying and mapping stakeholders, participating in MEDDPICCs, preparing external/internal materials, and coordinating handoffs to account management and launch teams.

Outbound-focused Sales Development Representative responsible for prospecting, qualifying leads, and setting meetings. Use Salesforce and sales tools to research targets, cold-call and message prospects, partner with account executives, track metrics, and meet quota. Receive training and potential rapid promotion across the business.

Provide business travelers with expert support for flight, hotel, car, and rail bookings through chat, phone, and email. Manage complex itineraries, fares, ticketing, reissues, cancellations, PNRs, and travel compliance while meeting service-level and performance expectations. Maintain supplier and destination knowledge, assist users with Navan self-service tools, collaborate with internal teams, and provide feedback to improve products and operations.

Manages event travel programs from post-sale planning through final billing, supporting travelers with booking changes, cancellations, fare information, and issue resolution across hotels, flights, cars, and rail. Builds client relationships, coordinates program objectives, maintains service documentation, supports account teams, and contributes to revenue and customer satisfaction. Requires strong travel booking, GDS, communication, multitasking, and customer service skills, with flexibility for nontraditional shifts.

Hands-on performance marketing role responsible for planning, launching, and optimizing paid media and ABM campaigns across social, video, programmatic, and emerging channels. The role manages budgets, vendors, creative testing, audience activation, measurement, and campaign optimization to build awareness, generate demand, engage buying groups, and increase pipeline. It partners closely with Creative, Content, Marketing Operations, Analytics, Sales, and Customer Marketing.

Leads Navan’s pre-sales scoping operation for enterprise deals, aligning service tiers, pricing, operational capabilities, and AI-assisted support offerings. Partners with Sales, Product, Pricing, Marketing, and Global Operations to simplify service packages, enforce scoping guardrails, mitigate operational risks, and protect margins. Leads the GOS Sales Squad during late-stage sales cycles, develops commercial collateral, supports executive customer discussions, and governs metrics related to deal quality, compliance, and pipeline velocity.

Leads Navan’s North America Travel Services organization, overseeing customer support operations, service quality, workforce planning, cost efficiency, and team development. Drives scalable operating models, operational transformation, AI and automation adoption, technology partnerships, and data-informed improvements. Partners cross-functionally to enhance enterprise traveler experiences, manage vendors, and ensure operational readiness during travel disruptions. Requires extensive senior leadership experience in large-scale contact center or service operations, preferably within corporate travel, airlines, travel management, or travel technology.

Leads multiple global travel support teams operating 24/7. Responsibilities include developing standardized processes, improving operational scale, managing escalations, monitoring service levels and customer satisfaction, conducting root-cause analysis, coaching managers, supporting hiring and training, and reporting performance. The role requires contact-center leadership, travel industry systems experience, customer-service expertise, analytical problem solving, and flexibility for nontraditional shifts and potential weekend on-call coverage.

Own and grow airline partnerships across the Americas, especially South America. Lead commercial negotiations, renew agreements, manage incentives and forecasts, analyze deal economics, and identify revenue opportunities. Partner with Product, Engineering, Operations, Finance, Sales, Customer Success, and Marketing to improve airline content, pricing, and servicing. Maintain industry relationships, communicate airline updates, resolve performance issues, and provide strategic recommendations to leadership.

Partners with enterprise Account Executives and sales leaders to qualify and close complex travel technology deals. Demonstrates Navan’s platform, presents value propositions to travel managers, conducts strategy sessions, scopes solutions, runs proof-of-concepts and workshops, produces business value assessments, and supports pipeline progression. The role also enables Account Executives, provides competitive insights, and shares feedback with product and operations teams while contributing to sales quota attainment.