Jobs at Navan

Leads and scales a team of 5–7 Commercial Account Executives, driving pipeline generation, new business execution, revenue forecasting, and sales target attainment. Recruits, hires, coaches, and develops sales talent; oversees daily activity and performance; manages the full sales cycle from prospecting through closing; builds customer and stakeholder relationships; and serves as a player-coach in a high-growth technology environment.

Lead and scale a team of 5–7 Mid-Market Account Executives. Responsibilities include recruiting, coaching, pipeline generation, sales forecasting, performance management, customer relationship development, and achieving monthly and quarterly revenue targets. The role requires leading teams through the full sales cycle, establishing best practices, hiring talent, and operating as a player-coach in a hyper-growth technology environment.

Sell enterprise SaaS to C-level finance and business stakeholders by sourcing and closing net-new logos. Build account plans using MEDDPICC, demonstrate value using ROI/BVA models, manage pipeline and forecasting in Salesforce, and leverage prospecting tools like Sales Navigator, ZoomInfo, and Outreach to exceed targets.

Own the full sales cycle for mid-market accounts: prospect, demonstrate value, forecast in Salesforce, close 2-4 deals per quarter, and partner with Account Management for implementation and ongoing account growth. Use prospecting tools and collaborate with marketing and growth teams to meet or exceed revenue targets.

Support Account Executives across the sales cycle: prospecting and outreach, qualifying and mapping stakeholders, participating in MEDDPICCs, preparing external/internal materials, and coordinating handoffs to account management and launch teams.

Outbound-focused Sales Development Representative responsible for prospecting, qualifying leads, and setting meetings. Use Salesforce and sales tools to research targets, cold-call and message prospects, partner with account executives, track metrics, and meet quota. Receive training and potential rapid promotion across the business.

Leads multiple global travel support teams operating 24/7. Responsibilities include developing standardized processes, improving operational scale, managing escalations, monitoring service levels and customer satisfaction, conducting root-cause analysis, coaching managers, supporting hiring and training, and reporting performance. The role requires contact-center leadership, travel industry systems experience, customer-service expertise, analytical problem solving, and flexibility for nontraditional shifts and potential weekend on-call coverage.

Own and grow airline partnerships across the Americas, especially South America. Lead commercial negotiations, renew agreements, manage incentives and forecasts, analyze deal economics, and identify revenue opportunities. Partner with Product, Engineering, Operations, Finance, Sales, Customer Success, and Marketing to improve airline content, pricing, and servicing. Maintain industry relationships, communicate airline updates, resolve performance issues, and provide strategic recommendations to leadership.

Provides high-touch business travel consulting and reservation services across air, rail, car rental, hotel, ferry, black car, and charter bookings. Manages client portfolios, applies travel policies, identifies savings, supports online and offline booking tools, maintains service-level agreements, and builds lasting client relationships. The role requires strong business travel knowledge, GDS expertise, exceptional communication, attention to detail, and proficiency with Navan and R&M technology.

Supports Account Managers and B2B travel and expense customers by resolving product configuration, integration, payment, policy, and platform issues. Communicates with program administrators, handles escalations, coordinates cross-functional solutions, drives adoption and retention, tracks customer KPIs, provides product feedback, and documents scalable processes.

Partners with enterprise Account Executives and sales leaders to qualify and close complex travel technology deals. Demonstrates Navan’s platform, presents value propositions to travel managers, conducts strategy sessions, scopes solutions, runs proof-of-concepts and workshops, produces business value assessments, and supports pipeline progression. The role also enables Account Executives, provides competitive insights, and shares feedback with product and operations teams while contributing to sales quota attainment.

Own strategic relationships with complex enterprise clients, serving as a trusted executive advisor and voice of the customer. Lead migrations from legacy travel-management technology to Navan, including scoping, implementation, go-live, and hypercare. Drive adoption, retention, compliance, training, health checks, business reviews, risk mitigation, and churn prevention. Partner with Product, Engineering, and Sales on feedback, enhancement requests, and escalations while managing stakeholder alignment and change resistance.

Lead pre-sales scoping and embed operational experts into late-stage enterprise sales to simplify service tiers, protect margins, enforce scoping integrity, publish pre-sales collateral, and govern pre-sales metrics. Partner with Product, Pricing, Sales, and Enablement to translate operations into commercial narratives and reduce onboarding friction while advancing AI-first capabilities.