Teams at Museum of Ice Cream

Serve as strategic HR partner to Operations leadership, driving workforce planning, compensation, performance systems, employee relations, manager coaching, and organizational design. Lead People projects, build scalable HR systems and AI-enabled workflows, manage and develop direct reports, and use people data to inform talent and operational decisions across multi-site, guest-facing operations.

Lead end-to-end openings for new Museum of Ice Cream locations: partner in design/construction, build operational plans and playbooks, manage pre-opening readiness, training, soft launches, and 30/60/90 stabilization; align cross-functional stakeholders and hand off sites to Regional Directors.

Serve as the CEO's strategic partner to scale operations, align cross-functional teams, build operational systems, and ensure consistent guest experience while supporting expansion and leadership development across HQ and field.