Jobs at MSX International

Design, develop, and evaluate performance-focused learning experiences for automotive retail using instructional design methodologies. Create storyboards, eLearning modules, vILT facilitator guides, assessments, job aids, and multimedia assets; ensure SCORM/xAPI compliance, accessibility, and quality control while collaborating with SMEs, project stakeholders, and creative teams.

Own strategic account governance for enterprise automotive clients, driving retention, profitable growth, and white-space expansion. Lead renewals, negotiations, stakeholder engagement, QBRs, and cross-functional delivery alignment. Maintain account plans, CRM pipeline, risk mitigation, and value-case driven expansion with P&L accountability and margin discipline.

Supports automotive labor time studies by researching service procedures, torque specifications, and parts catalogs; assembling accurate digital study packages; validating documentation; maintaining records; resolving discrepancies; and closing out study files. The role requires strong document control, organization, attention to detail, communication, and the ability to work effectively in an engineering garage with technicians, engineers, and program stakeholders.

Support time-and-motion studies and document automotive service procedures, track tool and parts usage, maintain detailed records and reports, prep and move vehicles, uphold shop cleanliness and safety standards, and assist lead technicians with shop tasks to establish standardized labor guides.

Support time-and-motion studies by documenting automotive service procedures, recording tool usage and labor times, maintaining daily records, prepping and moving vehicles, receiving parts, and keeping the engineering garage clean, organized, and safe. Assist lead technicians and produce final reports from findings.

Manage tolls, citations, and driving records for a nationwide vehicle lease fleet. Research and process violations, reconcile payments, maintain driver data in SAP, coordinate training, support compliance, reporting, audits, and liaise with internal teams and external vendors to ensure accountability and program accuracy.