Teams at Misfits Market

Drive process improvement projects across fulfillment and delivery operations using lean tools and data analysis. Design, implement, and sustain standard work and training; coach teams; manage lean project portfolio; support new market launches and 3PL expansion while ensuring quality, safety, cost control, and operational efficiency.

Leads lifecycle marketing and customer retention strategy across engagement, winback, personalization, segmentation, experimentation, and owned channels. Builds and develops a high-performing team, partners cross-functionally to improve customer experiences and lifetime value, translates data into executive insights, and establishes the lifecycle marketing roadmap, capabilities, technology, and processes for sustainable growth.