Teams at Midi Health

Supports pharmacy operations and patient care experiences by handling order questions, coordinating with pharmacy and medical teams, monitoring fulfillment timelines, resolving prescription and order issues, documenting interactions, and identifying process improvements. Provides customer service through phone, email, and Athena while tracking operational performance and ensuring timely prescription processing and shipment.

Own national employer sales for Midi Health, driving pipeline, executive relationships, complex sales cycles, contracting, and revenue growth. Build relationships with employers, brokers, consultants, and health plans while managing forecasting and CRM hygiene in HubSpot. Develop consultative sales strategies, close employer healthcare benefits deals, and contribute market insights to improve the employer sales playbook.

Lead Midi Health’s commercial sales organization across payer and employer sales, alliances, client success, and sales operations. Own commercial strategy, revenue growth, retention, forecasting, pipeline rigor, and team development. Build scalable go-to-market capabilities, manage complex enterprise partnerships, engage senior healthcare stakeholders, and report performance to executive leadership and the board.