Manage the end-to-end client experience for 20–30 data research accounts, from project kickoff through delivery and renewal. Coordinate panel, research, data science, and product teams to deliver projects on time and within budget. Drive adoption of MFour Studio and DANI, identify upsell opportunities, build client relationships, and present data-driven insights. The hybrid role requires quantitative research, large dataset analysis, questionnaire design, client communication, and SaaS/DaaS customer journey experience.

Support a Senior Sales Executive across outbound prospecting and account management for SaaS market-research products. Execute call, email, and LinkedIn cadences; qualify opportunities; support renewals, upsell, and cross-sell; progressively own smaller accounts; learn AI-driven product value and sales processes; transition to commission-eligible full-cycle selling after 12 months.