Teams at MetroSys

Leads day-to-day IT and OT infrastructure operations in a highly available, 24/7 environment. Oversees Windows and Linux systems, infrastructure reliability, capacity planning, incident resolution, lifecycle management, vendors, technical teams, and infrastructure projects. Establishes operational standards, monitoring, documentation, security and continuity practices, budgets, and technology roadmaps while supporting uptime and resolving complex technical issues.

Supports Microsoft SQL Server databases and application integrations. Responsibilities include writing and optimizing T-SQL queries, maintaining SSIS packages, troubleshooting database and integration failures, monitoring scheduled jobs, resolving connectivity issues, assisting with stored procedures and database objects, validating data, documenting processes, recommending improvements, and transferring knowledge to technical and business teams.

Provide hands-on administration and support for servers, endpoints, identity services, backups, and core productivity platforms in a school environment. Monitor system health, respond to incidents, manage devices (Windows, macOS, ChromeOS, iPadOS), administer Active Directory and Google Workspace, maintain patching and security, support Microsoft 365 and Google Classroom, and coordinate vendors and disaster recovery activities.