Jobs at Metasys

Internship SRE role responsible for availability, performance, and scalability of an e-commerce supply-chain platform. Tasks include SLO/SLA definition, observability (Prometheus/Grafana/Loki/Tempo/OpenTelemetry), incident response, capacity planning, disaster recovery for PostgreSQL, infrastructure-as-code (Terraform), CI/CD automation, and operational reliability for AI agent services. Mentored by Head of Technology/CTO with potential conversion to full-time based on performance.

Remote HR internship supporting recruitment, onboarding, employee records, engagement, HR operations, compliance documentation, performance management assistance, and general HR administrative tasks.

Build high-performance, responsive, and accessible frontend applications across e-commerce, B2B, and internal tools using Next.js, React, and TypeScript. Implement design-system components, optimize Core Web Vitals, add animations, support A/B testing, collaborate in a monorepo with backend teams, and design interfaces for AI agents with real-time streaming and error handling.

Build and maintain automated infrastructure and CI/CD pipelines using Terraform, Docker, Traefik, and Makefile. Implement observability (Prometheus, Grafana, Loki, Tempo, OpenTelemetry), backups (pgBackRest/Postgres15), and cloud/Linux administration. Automate deployment and monitoring for AI agent services and support monorepo workflow with SRE and DevSecOps teams.

Design and govern a multi-tenant cloud infrastructure (AWS/GCP/Azure) for an e-commerce platform. Optimize capacity and costs for fluctuating traffic and AI agent compute, implement multi-region HA/DR for PostgreSQL 15 and Redis, enforce Terraform IaC governance, ensure cloud security and data residency compliance, and integrate containerized apps (Docker/Traefik) with monitoring (Prometheus, OpenTelemetry).

Support cross-functional teams in planning, tracking, and coordinating programs. Prepare documentation, status reports, and dashboards; identify risks and dependencies; support meetings and process improvements. Remote, 3-month unpaid internship with possible extension or conversion.

Support design, development, and maintenance of data pipelines and infrastructure. Assist with ETL/ELT workflows, data ingestion, cleaning, validation, modeling, and warehousing. Document processes and collaborate with data teams to support analytics use cases.

Work as an embedded QA automation engineer to design, build, and maintain end-to-end and API test suites, integrate tests into CI/CD, run performance/load tests against a NestJS monolith, manage test data, and validate AI agent behavior and integrations across OMS/WMS/catalog workflows.

Provide Tier 1/2 technical support for e-commerce and internal users of WMS/OMS, manage tickets and SLAs, run client onboarding and training, diagnose web/API issues using observability logs, escalate and document bugs, and support AI agent QA and knowledge base curation.

Remote three-month product management internship owning vision, roadmap, and prioritization for an integrated e-commerce and supply-chain SaaS platform. Coordinate cross-functional teams, conduct user research, define KPIs, run A/B tests, and productize AI agent/LLM capabilities. Focus areas include storefront conversion, WMS/OMS/MES features, multi-tenant JWT licensing, and go-to-market support. Mentored by Head of Product with potential conversion to paid full-time based on performance.

Remote Graphic Design intern producing social media creatives, banners, presentations, website visuals, illustrations, and infographics. Ensure brand consistency, iterate on feedback, organize design assets, and collaborate with marketing, product, and content teams. Three-month unpaid internship with mentorship and potential paid/full-time conversion.

Support data-driven decision-making by collecting, cleaning, and analyzing structured and unstructured data, performing EDA, assisting in building and validating ML and statistical models, creating visualizations and dashboards, documenting findings, and collaborating with cross-functional teams.

Build and maintain MLOps infrastructure: CI/CD for models, monitoring, deployment into a NestJS monolith, feature store/versioning, retraining workflows, A/B experimentation, and LLM operationalization.

Support design of user-centered interfaces across e-commerce, internal SaaS (WMS/OMS), and AI agent interactions. Create wireframes, prototypes, and high-fidelity mockups; conduct usability research; maintain a design system; apply WCAG accessibility practices; collaborate with product managers and frontend engineers for feasible, consistent designs.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Design, build, and deploy autonomous AI agents using LLMs and agent frameworks; integrate agents into e-commerce and supply chain systems; implement multi-agent orchestration, memory and tool integrations; fine-tune models and apply RL concepts; and build safety, monitoring, and MLOps pipelines.

Design end-to-end technical architecture for an integrated supply-chain e-commerce platform (MES→WMS→OMS→Payments→Invoices). Define modular service architecture, API contracts, tenant isolation (Postgres RLS), deployment IaC (Terraform, Docker, Traefik), observability (Prometheus/Grafana/OpenTelemetry), security (JWT, Vault), and integration of production AI agent frameworks (LangChain/LlamaIndex/AutoGen). Mentor teams and deliver compliant, scalable technical blueprints with target SLOs.

Develop, scale, and maintain core backend APIs within a TypeScript/NestJS monolith for supply chain modules (OMS, WMS, MES). Implement secure payment and logistics integrations, caching with Redis, async/event-driven workflows, and observability (OpenTelemetry, Prometheus, Loki). Support AI agent orchestration and ensure transactional integrity using PostgreSQL.

Perform load, stress, and endurance testing across e-commerce storefronts, internal SaaS tools, and AI agent services. Design test strategies, execute tests with tools like JMeter/Gatling, analyze observability metrics, identify bottlenecks in Node.js/NestJS, PostgreSQL, and Redis, and integrate performance tests into CI/CD while collaborating with SRE and backend teams.

Design and govern end-to-end data architecture for an integrated supply-chain e-commerce platform: create data models, build scalable ETL/ELT pipelines, ensure GDPR-compliant data governance, enable real-time analytics, optimize databases, plan retention/archival, and prepare data for LLM fine-tuning and RAG use cases.