Teams at MedRisk

Answer inbound phone calls from providers and collection staff to resolve claim status inquiries, explain billing processes and timing, coordinate with internal departments, meet service and availability standards, identify system/procedural issues, and complete assigned projects.

Responsible for managing complex appeals in workers' compensation claims, drafting responses, collaborating with legal counsel, and recommending process improvements.

Facilitate negotiations between healthcare providers and develop contracts, maintain relationships, and analyze financial impacts within the health insurance industry.