LucidLink
LucidLink Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers company equity
Offers employee discounts
Offers dental insurance
Offers health insurance
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers gym membership
Offers generous PTO
Provides paid sick days
Career Growth + Development
Provides customized development tracks
Job training & conferences
Company Culture
Office is pet friendly
Provides free snacks and drinks
Offers a remote work program
Recently posted jobs
Software
Owns the technical customer relationship from post-sale onboarding through renewal. Responsibilities include product upgrades, onboarding verification, troubleshooting complex issues, reducing support escalations, managing renewal and expansion tracking, planning migrations and business continuity, and educating both technical and executive stakeholders.
Software
Provide L2 technical support for LucidLink's file-streaming/cloud networking product: triage, reproduce and debug customer issues across macOS/Windows/Linux, collect logs/dumps, escalate to engineering, and advise customers on configuration and best practices.
