Jobs at Los Angeles Philharmonic Assn

Administer and optimize Dayforce as the primary HRIS owner, configuring HR, payroll, time, and benefits modules. Responsibilities include post-implementation enhancements, reporting and analytics, workforce onboarding and offboarding, troubleshooting, data integrity, audits, security, privacy compliance, documentation, and process improvement. The role partners with HR, Payroll, Finance, IT, and Operations while supporting a complex seasonal and union-represented workforce.

Supervises Audience and Patron Services Representatives, ensuring high-quality phone, online, and in-person customer service. Responsibilities include coaching, call reviews, scheduling, escalated complaint resolution, inbound sales support, performance monitoring, reporting, policy compliance, and meeting revenue and service targets. The role also communicates customer solutions, maintains staff resources, supports process improvements, and coordinates with venue operations, box office, marketing, philanthropy, and other organizational teams.

The Digital Producer manages digital projects from scoping through launch across websites, apps, email, marketing automation, purchase paths, and ticketing platforms. Responsibilities include defining requirements, coordinating technical and creative teams, managing timelines, leading QA and user acceptance testing, optimizing email automation, researching digital technologies, creating documentation, and supporting ticketing and marketing campaigns. The role requires strong project management, digital platform knowledge, technical fluency, communication, and attention to detail.

Manages social media workflows, content calendars, project boards, approval processes, vendors, reporting, and cross-functional coordination. Supports paid social campaigns, event coverage logistics, documentation, and process improvements while keeping deliverables and deadlines on track.

Supports daily YOLA program operations through student registration, records and attendance management, inventory tracking, purchasing documentation, family communications, event logistics, and site coordination. Maintains databases, supplies, instruments, schedules, and communication platforms while assisting students, families, teaching artists, and staff. The role also supports performances, community activities, meetings, and operational improvements in a youth-centered arts education environment.

Design and produce print and digital marketing, institutional, social, presentation, and merchandise materials for LA Phil events and initiatives. Manage projects from creative brief through production, including layouts, resizing, color correction, press checks, and brand consistency. Support internal teams and freelancers, manage photography and image libraries, maintain digital archives, and handle multiple projects in a fast-paced environment.

Coordinates promotional marketing events, community activations, and partnership initiatives across Los Angeles venues and off-site locations. Responsibilities include event planning, logistics, vendor and budget coordination, stakeholder communication, day-of execution, outreach, transportation of materials, wrap-up reporting, and compliance coordination. Requires evening and weekend availability, community engagement, reliable transportation, and the ability to lift up to 40 pounds.