Jobs at Los Angeles LGBT Center

Coordinates clinic flow and quality patient care under nursing management. Delegates tasks, triages walk-ins, monitors clinical schedules, manages medications and supplies, reviews charts, coordinates STI treatment, administers medications, educates patients, enforces clinical protocols, and mentors healthcare staff. Collaborates with providers while ensuring compliance with legal, ethical, OSHA, HIPAA, and accreditation requirements.

Provide trauma-informed civil legal services and immigration representation to LGBTQI+ survivors of violence, including restraining orders, immigration relief, housing and civil rights advocacy; coordinate with multidisciplinary teams, support policy/advocacy, deliver community education, and maintain case records and reports.

Maintains a safe and secure environment across Center premises by monitoring access control, CCTV, alarms, radios, and communications. Dispatches security personnel, coordinates emergency responses, investigates incidents, maintains logs and equipment records, completes reports, and supports security training. The role requires communication with law enforcement, emergency services, staff, visitors, and community members while working overnight shifts, weekends, and in physically demanding situations.

Provides bilingual English-Spanish client intake and communication, supports attorneys with legal research and document drafting, manages confidential files, tracks deadlines, schedules meetings and hearings, coordinates interpretation and translation, and connects clients with community resources. The role serves diverse clients with cultural humility, compassion, and professionalism, particularly in housing, immigration, and related legal matters.

Provides direct enrollment, navigation, and case management for public insurance, healthcare, food, housing, disability, and other benefits. Assesses eligibility, completes enrollment and reassessment, maintains documentation and data records, monitors insurance expirations, conducts patient outreach, files eligible claims, and coordinates referrals and continuity of care with clinical teams and external agencies. The role requires extensive knowledge of public benefits, Covered California certification, accurate reporting, HIPAA compliance, and culturally responsive service delivery.

Maintains a safe and secure environment across Center facilities by conducting patrols, responding to alarms and disturbances, escorting disruptive individuals, assisting emergency services, securing buildings, documenting incidents, and completing required training. The role requires weekend and rotating-shift availability, physical mobility, de-escalation skills, and a California Guard Card.

Manage multi-site facility operations including maintenance, CMMS, preventive maintenance, vendor coordination, and capital projects. Oversee renovations, budgets, compliance, life-safety systems, permits, emergency response, and long-term facility planning while supporting departmental goals.

Provides LVN case management and patient care for clients, including those living with HIV/AIDS. Coordinates care plans, referrals, authorizations, outside agencies, education, follow-up, documentation, billing, and regulatory requirements. Collaborates with providers, RN care managers, and multidisciplinary teams to improve continuity, access, adherence, and quality of care while maintaining accurate health records and confidentiality.

Provides front-desk and clinic administrative support, including patient check-in, appointment scheduling, phone coverage, payment collection, insurance eligibility verification, medical-record filing, record requests, schedule maintenance, and client communication. Rotates among reception, medical records, and phone stations while supporting clerical volunteers, staff training, business procedures, and special projects in a high-volume LGBTQ+ healthcare environment.

Maintain safety and security of Center grounds and facilities through patrols, incident response, enforcing policies, escorting disruptive individuals, coordinating with law enforcement, completing reports, and participating in training.

Supervise and manage 24-hour, non-armed security operations across multiple Los Angeles locations. Coordinate responses, incident reporting and investigations, contractor access, equipment procurement, staff recruitment, training, disciplinary actions, and liaison with LAPD and BID agencies.

Maintain a safe, secure environment across Center properties by patrolling grounds, enforcing policy, responding to alarms and incidents, escorting disruptive individuals, coordinating with law enforcement, completing reports, and participating in training. Perform facility lockup and daily administrative duties.

Provide individual and group counseling to at-risk youth, manage crisis walk-ins and intakes, coordinate program staff, deliver clinical supervision to unlicensed clinicians and interns, ensure documentation and participate in quality improvement and training activities.

Serve as Pharmacist in Charge overseeing pharmacy compliance, QA, controlled substance inventory, and daily operations. Supervise 12–15 pharmacists, implement policies, manage budgets and contracts, ensure licensure and training, coordinate with clinical teams, and support medication safety and 340B program compliance.