Teams at Lithia Motors, Inc.

Manage inbound and outbound customer contacts to schedule sales appointments and follow-ups, maintain accurate customer database, build product and promotion knowledge, use phone and computer systems to convert leads into appointments and sales, and support customer retention efforts.

Manage all aspects of used-vehicle inventory acquisition: sourcing, purchasing, appraisal, lead generation, market research, responding to customer inquiries, documentation, and inventory management.

Sell new and used Hyundai vehicles by presenting models, trims, financing and service options; follow up with leads and past customers; track customers in store CRM; attend product and training courses; maintain product knowledge and meet sales targets.