Teams at LangChain

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

The role involves managing the full sales cycle for LangChain's products, building relationships with enterprise customers, providing support for adoption, and collaborating with internal teams to shape go-to-market strategies.

Own and govern the end-to-end marketing tech stack and campaign operations: roadmap, integrations, tracking, tag management, data flows, and reporting. Build AI-powered automations and operational tooling, ensure data hygiene, and support ABM and PLG initiatives through signal and workflow design.